Legal

Terms & Conditions

Please read these terms carefully before booking with Itsmytrippy Pvt Ltd.

1

Eligibility

  • Customer must be 22 years or above.
  • Must hold a valid driving license (original).
  • Aadhaar / Passport / ID proof is mandatory.
  • International customers must provide valid international driving permit.
2

Booking & Payment

  • Booking is confirmed only after advance payment.
  • Full payment must be completed before vehicle delivery.
  • Accepted payment modes: UPI / Bank Transfer / Cash.
3

Vehicle Usage

  • Vehicle must be used only for personal use.
  • Strictly prohibited: Racing / rash driving, Illegal activities, Overloading passengers.
  • Only the person who booked is allowed to drive (or pre-approved driver).
4

Fuel Policy

  • Vehicle will be provided with a certain fuel level.
  • Customer must return with same fuel level.
5

Time & Extension

  • Rental duration is calculated on 24-hour basis.
  • Delay in return will be charged per hour depending on the car model.
  • Extension must be informed at least before a day.
6

Damage & Liability

  • Customer is responsible for any damages to vehicle and traffic fines / challans.
  • Minor damages: Customer bears the cost.
  • Major damages: Full repair cost to be paid.
  • In case of accident: Inform immediately. FIR may be required.
7

Cancellation Policy

  • Cancellation before 24 hours: Full refund.
  • Cancellation within 24 hours: 50% deduction.
  • No show: No refund.
8

Documents Required

  • Driving License (Original).
  • Aadhaar / Passport.
  • Two wheeler should not be above 6 years vehicle.
9

Prohibited Areas

  • Vehicles cannot be taken to off-road / hill extremes (without permission).
  • Restricted or border areas are not allowed.
  • Outstation travel must be informed in advance.
10

Cleanliness & Maintenance

  • Vehicle should be returned in clean condition.
  • Extra cleaning charges may apply if dirty.
11

Company Rights

  • Itsmytrippy Pvt Ltd reserves the right to cancel booking if misuse is suspected.
  • Company can take back vehicle anytime if rules are violated.
12

Agreement

  • By booking, the customer agrees to all terms and conditions.

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